FAQ
Frequent Questions
Answers to common questions about buying and selling on Aimane
How do I become a seller on Aimane?
Create an account, open your Seller Profile from the dashboard, complete basic verification, add your shop details and payout method, then list your first item with clear photos, sizes and a condition label; once approved, your listings go live and you can manage orders and messages from the seller dashboard.
What benefits does Aimane offer to clothing sellers?
Simple listing tools with size and color variants, discount and coupon options, integrated order tracking, secure payments, analytics for views and sales, and seller protection on eligible transactions; you keep control of pricing and shipping while we handle the storefront, payments and support.
Can I sell both new and used clothing items on Aimane?
Yes, new and pre-owned clothing is welcome as long as it’s authentic, accurately described and clean; clearly select a condition (New, Like New, Good, Fair), disclose any flaws, and note that certain items such as underwear and swimwear must be new with tags and hygienic liners to be listed.
How are shipping and returns handled for clothing purchases on Aimane?
Sellers choose available shipping options and fees which are shown at checkout, provide a tracking number, and pack items securely; returns follow the seller’s policy and our platform rules, typically requiring items to be unworn, unwashed and with original tags, and if there’s an issue you can open a case for assistance.
What measures does Aimane take to ensure the quality of clothing products?
We require real photos, accurate sizing and condition grading, review flagged listings, remove counterfeit or misleading items, and take action on repeated violations; buyers can report concerns from the order or listing page and our team investigates to keep the marketplace safe and trustworthy.
How can I track my clothing order on Aimane?
After dispatch you’ll receive an email with a tracking link and you can also track from your account under Orders; status updates come from the carrier and may take a short time to appear, and if tracking doesn’t update after the estimated window contact the seller or reach out to support with your order number.